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Privacy Policy

Thank you for visiting this website and for your interest in our products. Please read this Legal Notice carefully before using this website.

Data Protection

We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

Responsible for data processing on this website within the meaning of the Basic Data Protection Regulation (GDPR):

Konrad-Zuse-Str. 9, 47877 Willich / Germany
Phone:  +49 2154 4992 0

We collect and process personal information only to the extent necessary to:

  • Enter into, perform or terminate a contract
    We will use your contact details and any other information we might need for the purpose of establishing, implementing and terminating contractual obligations between you and ourselves.
  • Exercise or protect our legitimate interests
  • Meet our legal obligations, a court order or a binding decision
    We may process your personal information for tax, accounting and other legal obligations, for example, in the context of commercial transactions. We will also process your personal information if compelled by court order or by a binding decision.
  • Conduct or achieve a purpose for which you provided your express consent to us, with the safeguard that you can withdraw your consent at any time by communicating this to The withdrawal will only have effects to the future.

In addition, we may use personal information you provided to us to enforce out terms of use and legal notices and for the establishment, exercise or defence of legal claims against us or a Sumitomo entity. We may also use your personal information we hold on you in the context of a corporate transaction (e.g., corporate restructuring, sale or assignment of assets, merger).

Sumitomo also engages a range of third parties to provide services and perform business support functions for us. Some of those third parties need access to personal information in order to provide the services or perform the functions Sumitomo requires. Where we share your personal information with third-party service providers, they will be contractually bound to use the information only for the purposes of providing the services or performing the functions required by Sumitomo and to store the information securely.

Sumitomo group companies operate in various countries all around the world, including Japan, China, South Korea, India, Malaysia, Egypt, Morocco, South Africa, Tunisia, United Arab Emirates, Cambodia, Indonesia, Philippines, Thailand, Myanmar, Vietnam, Singapore, Hong Kong, Taiwan, Australia, Russia, USA, Brazil, Canada, Mexico, United Kingdom and in multiple European countries.

As Sumitomo is part of a global organisation, we may from time to time transfer personal information to a Sumitomo company located in another country, including in countries outside of the European Economic Area. These countries may not have the same data protection legislation than your own country.

As indicated, we also engage a range of third parties to provide services and perform business support functions for us. Some of those third parties are located outside of the European Economic Area in countries that may not have the same data protection legislation than your own country.

Please note that where Sumitomo transfers personal information to a Sumitomo company or third party service provider located outside of the European Economic Area, we will take the appropriate steps to ensure that the information is only used for purposes permitted under this website privacy policy, and is given the same protection as it has in the European Union. Where required by applicable law, Sumitomo will put in place the appropriate contractual safeguards to guarantee that your personal information remains protected.

Data retention

Sumitomo will keep the personal information only as long as necessary to fulfil the purpose for which it was collected, unless it is required by law, or pursuant to an order issued by the regulator or court order, to keep the personal information for a longer period.

Server log files

When you visit our website your browser automatically transmits the IP address of the device you are using, information on your web browser, the operating system you are running, the referrer URL (i.e., the URL of the website you visited prior to visiting one of our website), the date and the time of your visit. This data is temporarily stored in log files on the server. We or our providers only use this protocol data for statistical analysis for the purpose of the operation, security and optimisation of our website. In the event of any concrete suspicions, we will further analyse this data to track possible cases of abuse and/or illegal use of our website. However, data is not attributed to specific individuals and is not merged with data from other data sources.


This Cookie Policy applies to SUMITOMO ELECTRIC Hartmetall GmbH´s website ( 

SUMITOMO ELECTRIC Hartmetall GmbH uses cookies on its website. A cookie is a small file that is downloaded on your device when you access a webpage on the website. The Cookie will contain a modest amount of information about you and your visit to our website. The cookies can subsequently be accessed by SUMITOMO ELECTRIC Hartmetall GmbH´s web servers. The table below provides an overview of the cookies we use and why we use them.

Strictly necessary cookies

The following cookies are essential for the website to function, for example, to secure the website or to provide a service you requested, such as remembering your language preference. These are “session cookies” (cookies that expire at the end of each user session) and “persistent cookies” (cookies that stay on your device after your session). You can disable these cookies by changing the settings of your browser. Note, however, that if you block the placing and accessing of these strictly necessary cookies, you will not be able to use the website or we may not be able to provide the requested service.

Cookie name Purpose Expiration time
languageSelect Stores the selected language Until cookies are deleted
cookieconsent_status Stores the status of the cookie consent 1 year (allow/reject)

Functionality and performance cookies

The use of the following cookies enable us to follow users over time to improve the structure of our website and provide more relevant content. The website also use third-party cookies for web analytics purposes (e.g., to manage and improve the performance and design of the website). As these cookies are not essential for our website to function, we only set these cookies with your consent. The website use session and persistent cookies for these purposes. You can disable these cookies by changing the settings of your browser.

Cookie name Purpose Expiration time
_ga (Google Analytics) Used to distinguish users 2 years
_gid (Google Analytics) Used to distinguish users 24 hours

Google Analytics

We use the functions of the web analysis service Google Analytics on our website. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For your security, we have activated the IP anonymization function. This will cause Google to shorten your IP address within the European Union or in other signatory states to the Agreement before it transmits it to the United States. Only in exceptional cases is the entire IP address transmitted to a Google server in the USA and shortened there. Google uses this information exclusively on our behalf in order to evaluate your usage behaviour on our website. Further information on the handling of user data by Google Analytics can be found in Google's privacy policy:

YouTube videos

We have embedded videos from YouTube, the site operated by Google, on our website. It is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our websites that has a YouTube video and you click on it to play it, we connect to YouTube servers and transmit data. If you are logged into your YouTube account, YouTube can directly assign your usage behavior to your personal profile. You can prevent this by logging out of your YouTube account before watching our videos. For more information about YouTube's handling of user data, please see Google's Privacy Policy:


To subscribe to our newsletter, we only need your e-mail address. Other data, such as first and last names, are not collected or only collected on a voluntary basis. The data will only be used to send our newsletter and will not be passed on to third parties. Your data will be processed on the basis of your consent pursuant to article 6 (1) letter a GDPR . You can revoke your consent at any time via the unsubscribe link in our newsletter. Your data stored by us will be deleted after you have unsubscribed.

We use CleverReach to send our newsletter. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede / Germany. CleverReach is an e-mail marketing software that organizes and analyzes the sending of newsletters. Your deposited data is stored on servers of CleverReach. The software enables us not only to create visually appealing newsletters, but also to manage recipients and analyse their click behaviour. If you do not want CleverReach to analyze you, you must unsubscribe from the newsletter.

How to Disable Cookies

You can block and delete cookies by adapting the settings of your browser. For more information on how to do this, please consult:

How to contact us

If you have any questions or comments about this Cookie Policy, please contact us by email at: